T’s & C’s

As you may be aware D&d Letterpress is a small team of just a few dedicated people working hard to produce beautifully hand crafted stationery for you, our lovely clients. In order to keep things running smoothly along the way we’ve developed these terms & conditions to keep you in the know as to how we operate.

D&d design process

  1. A design deposit is required to commence the design phase. Once we have received this and the final wording from you, allow up to 15 business days (approximately) to finalise your design.
  2. Once the digital proof has been approved by you we require a 50% deposit of the remaining balance to proceed with printing. Allow another 10-15 business days for the printing process. By approving the design (once you have checked design and wording with a fine tooth comb) you accept that any changes required after this point come at an additional cost to you to cover any costs involved.
  3. Once the printing has been completed we will send an invoice for the final balance which is required before collection or delivery. Please advise if you would like us to arrange delivery and we can add this to the final invoice.

Printing with D&d

Delivery

We use a same day courier service within Sydney for an additional $20. For deliveries interstate we use Australia Post and quote per project based on weight and size. We carefully wrap and package each of your pieces with love and care. Any damage or loss caused once it has left D&d is not our responsibility. We are more than happy for you to collect from our studio during business hours or arrange your own courier and/or insurance.

Express Service

We offer express services if required sooner than our standard turn around time, please let us know before proceeding if you require these services.

 

Now the boring stuff is over, we look forward to working with you, thanks for your time!

 

 


© 2015 D&d